FAQ

Answers to your questions....

Where are you physically located?

We have moved to Colonie Center in Albany, New York. The store is located in the back of my store called The Mind Body Spirit Center, which is located outside of Macy's on the second floor.

Are you still doing Bridal events and parties in Saratoga, NY.

Yes we are! The owner of the company lives in Saratoga. Just give us a call, give us the date that your event is scheduled for. Then we will come to your hotel, home or place of vacation rental. Best part, there is no charge for this service!

Why are there quarters in your pictures?

We use a quarter in our photos so that you can tell the size of the charm in the photo.

How long does it take to receive my order?

It can take anywhere from 5-7 days to receive your order, once it has been assembled. It also depends on where you live. We are located in NY.

If I make a necklace how many charms should i use?

You need to choose an odd number of charms. You need your largest charm in the middle, then on either side have the same amount of charms.

If I make a bracelet or anklet how many charms should I use?

It does not matter how many charms you choose from a bracelet or anklet.

If the chain I use to make my item is not heavy, how many charms can I use?

If you choose a lighter weight chain, you should not add a lot of charms. The chain will not be abe to handle the weight.

What's the maximum amount of charms you have put on a bracelet?

How do I make a facetime appointment to make my jewelry?

You can call us! 518-316-4620 or send us an email contact us page.

Can I shower, swim or go in the ocean with my jewelry?

We treat your jewelry before it leaves our store to extend the life of it.

BUT, you should never wear any of your jewelry in water (I don't care what it's made of). Especially the ocean. If your spray yourself with perfume you should always spray yourself BEFORE you put your jewelry on. Once the perfume dries, then put your jewelry on.

Please do not wear your jewlery while, exercising, swimming, showering or going in salt water (the ocean).

We give you a jewelry bag that keeps your jewelry fresh, when not wearing it please place it back in the bag.

I would like you to make me a piece of jewelry from my Pinterest Board. How do I get it to you?

Send us a message on our contact us page. In the comment section, send us your name and your order number. Click here to visit our contact us page.

How do I clean my jewelry?

Your jewerly is sprayed with protectant before it leaves our facility. Do not put it in a jewelry cleaner machine under any circumstances. You know one of those machines with the chemicals in it. This machine is going to strip your jewelry. Those machines are made for solid gold.

Instead, you can lightly use a little dawn dish detergent and water. You really don't need to clean it very often.

Do you do private parties outside of your shop?

Yes, we do private parties, the best part there is no extra charge for us to come to your location. Just call us to make sure the date is open, answer a few questions and we will book your date and time.

Our New Location Colonie Center, Albany, NY

We are all setup and ready to receive customers in our new location. We are now located inside of my parent store "The Mind Body Spirit Center". Once you enter the store, look for us in the right hand corner.
When you get to the mall, go upstairs to the upper level. We are located to the right of Macy's, across from Bath & Body Works.
Come and make your customized jewelry!! Looking to make a gift? Just tell us your special person interests or show us their Pinterest Board!! We would be happy to help you design a custom piece of jewelry!